Vacancy - Museums Operations Manager

Job Title: Museums Operations Manager

Salary: £32,170

Contract Type: Permanent, full-time (35 hours)

Location: Central London

About the role

The Museum department at the Royal College of Surgeons of England at Lincoln’s Inn Fields in central London is seeking an enthusiastic person with a passion for museums who can bring their experience of providing excellent customer service, strong staff management skills and knowledge of museum retail management to the new post of Museums Operations Manager.

Applications are particularly encouraged from people from BAME backgrounds or with disabilities currently under-represented in the museum sector.

The department oversees two world-class Museums: The Hunterian Museum https://hunterianmuseum.org/ open to the general public free of charge welcomes around 100,000 visitors a year and the Anatomy and Pathology Museum https://www.rcseng.ac.uk/museums-and-archives/anatomy-and-pathology-museum/ open to healthcare professionals and students.

The Museum Operations Manager will be responsible for the daily running of the Hunterian Museum, including the Museum shop and the Anatomy and Pathology Museum. They will be able to demonstrate exceptional organisational and people management skills. They will be responsible for the line management of the Museum supervisors and volunteers. The volunteers undertake a wide range of duties vital to the Museum activities and the post holder will be responsible for their recruitment, induction and ongoing support.

Working with Museum colleagues the Manager will maximise opportunities for public and professional engagement by managing talks and tours, group visits and special events. They will optimise opportunities to generate income through the management and development of the Museum shop, both onsite and online, and by encouraging visitor donations. Experience of shop sales systems (the Hunterian Museum uses Shopify) is desirable.

The role requires the post holder to work a five-day week including regular weekends. The post-holder will act as the main duty manager of the Hunterian Museum, covering two weekends out of four and some public holidays.

Please see the job description for further details.

About The Royal College of Surgeons of England

The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.

What we can offer you

• 27 days paid holiday + bank holidays and up to 4 college closure days
• Flexible working
• Enhanced contributory pension scheme & other leave entitlements
• Variety of learning and development opportunities
• Wellbeing programme & Employee Assistance Scheme

Interested Candidates:

If you wish to apply or if you have any questions about this position please email your CV together with a cover letter to [email protected]

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact [email protected]

Closing date: Thursday 27 July 2023.

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.

Download Job-Description-Museum-Operations-Manager-June23.pdf (pdf, 177.542 KB)